Support Centre Documentation

Documentation System


The Documentation system allows you to create documentation that can be viewed online by your users. The Documentation Secion can be accessed by a user with the Admin user role or Documentation Manager user role.

 

You can create multiple projects to organise your Documentation. Each Project's documentation can also be converted into a PDF, which includes table of contents and page numbering.

The documentation system also makes use of something called Linked Documents. Linked Documents allow you to use the same document in multiple projects without having to copy and paste. A single update to a linked document will then affect all documents linked to it.

You can also sort the order of each document using the order feature. Just drag and drop the order in which you want the articles to appear.

The documentation will appear in the Client side area under the heading of Docs. All articles can be viewed by the user and they are presented in a table of contents in the sidebar. You can disable the documentation section in the Admin panel under Section Settings if you do not wish to use this feature.